Last updated: 10 October 2026
Overview
Welcome to Verital! The terms “we”, “us” and “our” refer to Verital. Verital operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Verital is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
Section 1 – Access and account
By agreeing to these Terms, you represent that you are at least the age of majority in your country or province of residence. You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
Section 2 – Our products
Our products are food supplements. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease. Food supplements should not be used as a substitute for a varied, balanced diet and a healthy lifestyle. Do not exceed the recommended daily dose. If you are pregnant, breastfeeding, taking medication or have a medical condition, consult your doctor before use. Keep out of reach of children.
We have made every effort to accurately display the colours and images of our products. However, we cannot guarantee that your screen’s display of any colour will be accurate. All descriptions of products are subject to change at any time without notice.
Section 3 – Orders
When you place an order, you are making an offer to purchase. Verital reserves the right to accept or decline your order for any reason at its discretion, for example in case of an obvious pricing error, suspected fraud or if a product is out of stock. If we cancel an order, we will refund any payment made. Your order is confirmed once you receive our order confirmation email.
Section 4 – Prices and billing
All prices are shown in euro (€) and include VAT. Prices, discounts and promotions are subject to change without notice. Bundle discounts and free gifts are valid while stocks last and only as described on the product page. Free gifts have no cash value.
You agree to provide current, complete and accurate purchase and billing information for all purchases made through our Services. Payments are processed securely by our payment providers; we never store your full card details.
Section 5 – Shipping and delivery
Shipping costs and delivery times are described in our Shipping Policy. We are not liable for delays caused by the carrier or by circumstances outside our control.
Section 6 – Returns and refunds
Your right of withdrawal, our 30-day money-back guarantee and our return conditions are described in our Refund Policy.
Section 7 – Intellectual property
All content on our website (texts, images, logos, designs) is owned by Verital or its licensors and is protected by copyright and other intellectual property laws. You may not use, copy or distribute any of it without our prior written permission.
Section 8 – Third-party links
Our Services may contain links to third-party websites. We are not responsible for the content, products or services of those websites.
Section 9 – Relationship with Shopify
Verital is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Verital.
Section 10 – Privacy policy
All personal information we collect through the Services is subject to our Privacy Policy.
Section 11 – Errors, inaccuracies and omissions
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions, for example in product descriptions, pricing, promotions or delivery times. We reserve the right to correct any errors and to change or update information, or to cancel orders if any information is inaccurate, at any time without prior notice.
Section 12 – Prohibited uses
You may not use our Services for any unlawful purpose, to infringe on the rights of others, to transmit harmful code or to interfere with the security of the Services.
Section 13 – Disclaimer of warranties and limitation of liability
Our Services are provided “as is” and “as available”. To the fullest extent permitted by law, we are not liable for indirect or consequential damages, or for damage caused by incorrect use of our products or failure to follow the directions for use. Nothing in these Terms limits any liability that cannot be limited under applicable law, nor your statutory rights as a consumer, including the legal guarantee of conformity.
Section 14 – Severability
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall not be affected.
Section 15 – Governing law
These Terms are governed by the laws of Belgium. If you are a consumer living in another EU country, you keep the protection of the mandatory consumer law of your country of residence.
Section 16 – Changes to the Terms of Service
We reserve the right to update or change these Terms at any time by posting updates on our website. The version in force at the time of your order applies to that order.
Section 17 – Contact information
Questions about the Terms of Service should be sent to us at info@verital.shop.